Oregon Association for Home Care
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Improving Patient Experience Through DEI Efforts
Thursday, August 22, 2024, 9:00 AM - 10:00 AM PST
Category: Events

Improving Patient Experience Through DEI Efforts

Date: August 22, 2024

Time: 9:00 AM - 10:00 AM

Location: FREE Webinar by Relias

Registration: Online

DESCRIPTION
In today's healthcare and human services landscape, promoting diversity, equity, and inclusion (DEI) is essential for enhancing patient experience and care outcomes.  

Join Relias and Feedtrail to learn how DEI initiatives can transform care quality. Our expert speakers will provide actionable insights and strategies to help healthcare organizations integrate DEI principles into their daily practices, ultimately improving patient experience.  

Learning objectives:  

  • Distinguish health equity from social determinants of health in clinical practice.  
  • Explore strategies to promote cultural competency at the organizational level.  
  • Understand how healthcare technology can help improve patient outcomes.    

If you cannot attend the live webinar, we still encourage you to register, as all registrants will receive an email with a link to the recording and resources.

Presenters
Amanda Gayle, PhD SME, Writer | Relias
Amanda Gayle received her PhD in Counseling Psychology from the University of Tennessee. She completed a pre-doctoral internship at the University of Georgia in the Counseling and Testing Center. She also completed a post-doctoral fellowship at Duke University Medical Center in the Occupational Health Department, working in internal and external employee assistance programs. Gayle is licensed in North Carolina, where she was in private practice for 15 years, serving primarily adults in individual and couples counseling with many presenting issues. Her focus was on cognitive behavioral therapy to treat anxiety, mood disorders, grief, relationship difficulties, stress management, self-esteem, and parenting. She joined Relias as a subject matter expert writer for behavioral health in 2021.

Mallory McKeown
Customer Success | Feedtrail
Mallory McKeown is a healthcare professional dedicated to improving the patient experience. With a background in roles like chaplain and family advocate, McKeown's mission is simplifying healthcare for patients and families. From advisory councils to patient advocacy, she amplifies the patient's voice. At Feedtrail, she redefines the patient-provider relationship, asking vital questions to guide healthcare leaders toward patient-centered changes. Her goal is to revolutionize healthcare by putting patients’ needs first.

 

QUESTIONS?
Please contact Brandy Sweet at [email protected] with questions. 

Registration Fee: FREE

Oregon Association for Home Care
417 2nd St. Ste. 101
Lake Oswego, OR 97034

Contact: Brandy Sweet - [email protected] - (503) 364-2733